HOW DO I PLACE AN ORDER?
Please visit our website or contact us directly for all orders / inquiries:
Shop directly on the website: https://www.theceh.com/categories
Via our website contact form
Our email address is: email@example.com
Our phone number is: (214) 272-9233
HOW DO I SET UP A TRADE ACCOUNT?
Please fill out The CEH’s Trade Program Application
All orders require a 50% non-refundable deposit. Lead times begin with receipt of payment and finalization of order details. Products ship when the balance due is paid in full. Ready to Go pieces are on hand in our workshop and available for immediate shipping. SHIPPING IS PAID SEPARATELY TO THIRD PARTY PROFESSIONAL SHIPPERS.
CEH Label pieces are handcrafted in our CEH workshop in Dallas, Texas from start to finish by our skilled artisans. Each item is made to order; therefore the size, finish, wood type, hardware, metal, and interior may be tailored. We are able to work from a photograph, sketch, or CAD. Prices vary by size and chosen options. Quotes may take from 3-5 days business days and are subject to up-charges based on size, configuration, and finish.
All vintage and antique furniture is in as found condition and imperfections with age are to be expected. These beauty marks add to the vintage character, charm, and patina of each piece
The CEH uses the utmost attention to detail when making each of our products. All of our finishes are hand applied and it is essential to note that natural materials have unique characteristics that may vary from the photography on our website.
Applications: Please note, burlwood is a natural material and the grain pattern varies on each piece. No two pieces will look alike. Grasscloth, raffia, and fabric are always additional to posted price and supplied by client. Please note some papers are not a good choice for furniture; if unsure, please feel free to mail us a sample to ensure it will be appropriate for application. The CEH’s grasscloth application entails three coats of clear lacquer to help protect the finish, but is still porous and needs special care to keep it like new. Addtionally, the clear lacquer application can change the color variation at times. The CEH highly recommends glass tops for most grasscloth items. We work with local suppliers and can help create the custom glass top with an additional fee. For out of state buyers, One Day Glass online is a good source. Raffia, which is more stain resistant than sisal, can be lacquer in any color and it will improve durability. If you are looking for a highly stain-resistant, scrubbable material, we can recommend some varieties of faux grasscloth and raffia. Additionally, the CEH can match any brand of paint for our paint or lacquer (Benjamin Moore, Sherwin Williams, Farrow and Ball, etc.). At this time, we only offer lacquering as it is glossier and more durable. Click here to review our material care guide.
At the current time, samples are created per placed furniture piece order by request. In the future we will have ready to go samples to purchase. Please use the sample as a guide only. Exposure to the elements as well as time can cause a color variation. Additionally, all natural fibers have variations in texture and color between dye lots and mixes.
Our lead times vary depending on product, and are generally between 10-16 weeks. Lead times begin with receipt of payment and finalization of order details. Delayed confirmed order information could delay production and lead times. We can’t guarantee an exact completion date to the nature of hand crafted custom pieces.
FORMS OF PAYMENT
We will provide a secure PayPal link for payment and accept
We accept payment by check, ACH transfer, and credit card (Visa, Master Card, Discover, American Express). Service fees may apply.